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Privacy Policy

1. Introduction

Deep Reason ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you visit our website or use our services. By accessing our website or using our services, you consent to the collection and use of your information as outlined in this policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via email, phone, or through our website.

  • Register for our services or newsletters.

  • Submit inquiries or feedback.

  • Participate in surveys or promotional activities.

The types of personal information we may collect include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Payment information (when necessary)

  • Any other information you choose to provide

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and usage of our site, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages viewed

  • Time and date of visit

  • Referring website addresses

We collect this information to help us understand how our website is used and to improve our services.

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about the types of cookies we use, why, and how you can control cookies, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website and services.

  • To improve, personalize, and expand our website and services.

  • To communicate with you, including responding to your inquiries, sending you updates, and providing customer support.

  • To process transactions and send you related information, including purchase confirmations and invoices.

  • To send you marketing and promotional communications, where permitted by law.

  • To monitor and analyze usage and trends to improve your experience.

  • To prevent fraudulent activities and enhance security.

  • To comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.

4.2 Legal Compliance

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with legal obligations.

  • Protect and defend our rights or property.

  • Prevent or investigate possible wrongdoing in connection with our services.

  • Protect the personal safety of users of our services or the public.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different Privacy Policy.

5. Your Rights

5.1 Access and Correction

You have the right to access and update the personal information we hold about you. If you would like to review, correct, or delete your personal information, please contact us using the information provided below.

5.2 Data Portability

You have the right to request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format, and to request that we transfer your personal information to another data controller where technically feasible.

5.3 Right to Withdraw Consent

If you have given your consent to the processing of your personal information, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

5.4 Right to Object

You have the right to object to the processing of your personal information for certain purposes, including direct marketing. If you object, we will stop processing your personal information unless there are compelling legitimate grounds for the processing or the processing is necessary for legal claims.

5.5 Right to Erasure

You have the right to request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected, or if you believe that your personal information is being processed unlawfully.

5.6 Complaints

If you believe that we have infringed your rights, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

6. Security of Your Information

We take reasonable steps to protect the personal information you provide to us from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your personal information may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal information, to the United Kingdom and process it there.

8. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may retain certain information for longer periods if necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: vk@deepreason.net

  • Phone: +44 (0) 7950 787 628

  • Mailing Address: 18 Elms Road, Harrow, England, HA3 6BQ, United Kingdom

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